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Online Banking

Privacy

What Does Mainstreet Community Bank of Florida Do with Your Personal Information?

Rev. Date 09/24

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and income
  • Account balances and payment history
  • Transaction history and credit history
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Mainstreet Community Bank of Florida chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Mainstreet Community Bank of Florida Share? Can You Limit This Sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes –
information about your creditworthiness
Yes Yes
For our affiliates to market to you Yes Yes
For non affiliates to market to you No We Do Not Share
To limit our sharing
-Call toll-free 1-800-983-3454
Please note:
If you are new customer, we can begin sharing your information 30 days from the date we provided or sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions?
Call toll-free 1-800-983-3454
Who We Are
Who is providing this notice? Mainstreet Community Bank of Florida
What We Do
How does Mainstreet Community Bank of Florida protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Mainstreet Community Bank of Florida collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Show your government issued ID
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
-Our affiliates include financial companies, such as banks and a financial services company.
Non Affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
-Mainstreet Community Bank of Florida does not share with nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
-Our joint marketing partners include a credit card company, internet banking provider, ATM/Debit Card processor and financial services.

MAINSTREET COMMUNITY BANK OF FLORIDA ONLINE PRIVACY STATEMENT

At Mainstreet Community Bank, we understand the importance of protecting your privacy and confidentiality. This Online Privacy Statement provides a summary of our online privacy practices, covering the online collection, use and disclosure of information collected from visitors to our online services. This includes but is not limited to: bankonmainstreet.com and Mainstreet Community Bank of Florida mobile apps. In addition, you may be subject to other contractual terms in accordance with products you select and their related service agreements. Our statement does not govern websites of other parties to which we may provide links. If you choose to link to a web site not controlled by us, we recommend that you review the privacy and security policies of these companies.

Collecting Information

We may collect both "Customer Information" and "Aggregate Customer Information" from visitors to our online services. The term "Customer Information" means information that can identify or be traced back to a specific customer. The term "Aggregate Customer Information" is a compilation of information that does not identify a specific customer, such as date and time of visit, IP addresses, demographic information, web site pages visited, or the browser used. Customer information collected may include data such as name, address, email address, phone number, Social Security number, date of birth, driver's license, employer, and account data.

Online Banking App 

To ensure that our customers receive the best service possible when using Mainstreet Community Bank of Florida mobile apps, some additional permissions may be required. Our apps are intended for Mainstreet Community Bank of Florida customers only.

  • Our apps may allow access to the device’s camera to utilize Mobile Remote Deposit, with user’s permission.
  • Our apps may allow access to the device’s location for maps purposes, with user’s permission.
  • Our apps may allow access to the device’s files/media to utilize Secure Message Attachments, with user’s permission.
  • Our apps may allow access to the device’s contacts to facilitate Person-to-Person payments/recipients list, with user’s permission.

Accessing, Correcting and Deleting Your Information

You can review your personal information by logging into your app and viewing your account profile page. You may also send us an email through our Contact Us page on the website or through the Message Center after logging into your online banking profile to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change or delete information if we believe the change would violate any law, legal or regulatory requirement or cause the information to be incorrect.